Privacy and Cookie Policies
You have a right to decide who should have access to your personal information. Respecting that right is as important to us as it is to you.
Of course, we want to keep in touch. Of course, we want to tell you about things we have in our collection you might like. But we're always aware that we're making contact with you at your invitation, and that you can withdraw that privilege at any time.
How we collect personal information
We don't collect any personally-identifiable information about you unless we specifically request it, for example when you contact us. While our site uses cookies to work correctly, we don't receive any personally-identifiable information this way. See our cookie policy below for more details on this. When you fill in a contact form you'll be asked for information like your name and e-mail address. We need these so that we can respond to your enquiry. You can enter your phone number as well if you wish, though this is optional.
When you buy something from us, we hold your name, e-mail address, telephone number and postal address on file. We need these to be able to fulfil your order. Certain elements will be passed to directly relevant partners such as shipping companies.
Sharing your information
The purpose of our collecting personal information is to allow us to deliver a good service to you. While this requires sharing some information with essential partners like our couriers or payment provider, we do not share your information with any other organisation. Short of being forced to comply with a legal order from the police or similar body to reveal information, we regard your personal details as strictly confidential.
Cookie Policy
In common with nearly every other website, this site uses cookies to work as you'd expect. There's nothing sinister about this, and none of what we do will damage your device or compromise your privacy. Cookies are tiny pieces of information stored either in memory or in a small file that is restricted to a specific, secured area on your device. You can see an example of a cookie at work in the alert that popped up when you first visited this site. If you click OK then a cookie is set on your device to say that you're happy to receive cookies from our site for this visit. If we didn't set this cookie then you'd have to click on the alert every time you went to a new page, which you probably wouldn't welcome!
We also use a special kind of cookie called session variables. They're automatically deleted when you leave our site. We don't receive or store any personally identifiable information this way; please see our Privacy Policy above if you'd like to see how we do handle your information.
Tracking Cookies
In addition to our own cookies,which are deleted when you close your browser, we also use Google Analytics and Google Adwords to analyse our site's performance and to track click-throughs from a Google search. These services set their own cookies that track your Internet use over other participating sites. This data is anonymous and we have no means of identifying you personally. Using the information in these cookies we can tell that someone searched for a vintage tube, clicked through to our site, viewed five pages and bought a railway signal, but we can't tell who it was. Neither do we have any information on any other sites they may have visited. Google also uses these cookies, and may relate some of your activities to your Google account if you're signed in. They don't share any of this personal information with us. You can read about Google's cookie policy by clicking here.
We hope you're reassured by our cookie policy and will continue to use our site. If you don't wish to receive cookies, then you can disable them in the settings section of your browser. However, doing so will prevent certain elements of this site from working correctly. If you prefer not to disable cookies but disagree with our cookie policy then please leave the site now.